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Overall the sessions were very good. The staff remarked how enjoyable the sessions were, Jo was also very sensitive to the needs of one staff member with reading difficulties who had been too embarrassed to attend the training session previously.

Margaret Mantle, Home Manager, Culm Valley Care Centre, Cullompton, Devon


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Quantum Management Services

Responding to our clients' needs we established Quantum Management Services to help care home managers cope with ever-changing management demands. QMS is an independent healthcare consultancy service, part of the Quantum Group, providing high quality advice and guidance on matters relating to care homes - residential or with nursing - as well as domiciliary care practices.

Picture respresenting Quantum Group's management services and qualificationsQuantum Management Services can help you:

  • Manage your business more effectively and profitably.
  • Ensure compliance with increasingly demanding regulators.
  • Find space to focus on your tactical or strategic decisions.

Members of the QMS team have between them some 50 years' successful management experience. The various areas and issues with which QMS can help are listed below.

Consultancy and management services:

  • Recruitment and selection
  • Administration and records
  • Business planning and strategy
  • Employee performance
  • Updating policies and procedures
  • Developing training plans
  • Decommissioning
  • Dementia Specialist
  • Palliative care

Audits:

  • Records
  • Employee appraisal
  • Service user and carer participation
  • Many other clinical activities e.g. Medication

Regulation:

  • Assist with AQAA
  • Assistance with Investors in People
  • Training plans
  • Changes in registration

Management:

  • Management support (real management support)
  • Problem solving
  • Service users guide
  • Statement of purpose
  • Policy and procedure reviews or development

Policies and Protocols:

  • Comprehensive assessment
  • Risk assessment ~ falls ~ nutrition
  • Mental Capacity Act implementation

Quantum Management Services:

  • Supports the manager without taking over the management.
  • Does not seek to impose solutions: we are independent and we will suggest actions for improving services or developing an existing service.
  • Will work closely with clients to produce realistic and logical plans and help get them implemented.
  • Will not attempt to sanitise services that we find to be below standard during an audit. Rather, these will be brought forward to management's attention, with supporting evidence, with an emphasis on learning and moving forward to implementing improvements.

Members of the QMS team (click on individual names to be taken to their resume):

For information, advice or guidance as part of a free initial consultation please contact Roy Riseborough on 07827 891 864.

Prices for Specific QMS Services

Regulation 26 Visit - £740 + VAT - this price can be discounted by £100 for contractual upfront payment.

 
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Your Health Group have utilised Quantum Training Services over a two year period.  This has been either at their Derby premises or at our residential homes based in Derbyshire, Leicestershire and Nottinghamshire. The Mandatory and Induction Training Programmes, also NVQ's have been delivered in a professional manner  and received much praise from the care assistants/ domiciliary carers who attended.

Hannah Perry, Manager, ENA CareCall Ltd


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